NOC Support / Operations Analyst
Company: Odesus
Location: Buena Park
Posted on: April 3, 2021
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Job Description:
Junior Level Network Operations Center (NOC) Support Technician
is needed for an international retail and wholesale packaging
company in Buena Park, CA. The junior level candidate will be
required to work a flexible WeekdayWeekend schedule.
RESPONSIBILITIES Flexible and adaptable to rotating shifts Perform
constant monitoring and maintenance on all systems, execute nightly
processing, Back-up data, and Initial Program Load (IPL)
maintenance Assist service desk, service delivery and end user
support teams when possible Updating a copy of the runbook to
confirm the monitoring for their shift QUALIFICATIONS 1+ years of
NOC experience (multiple shifts) 1+ years of desktop supportlevel I
- II deskside support College Degree in IT or other stem related
coursework preferred Computer Operations experience in a NOC
preferred Experience assisting and escalating network issues and
user issues Experience with the consistent and repetition of
responsibilities involved in monitoring operations Experience with
major outage management Written and oral communication skills
required SAP experience is a plus AS400 Operations and JD Edwards
experience a plus HOURS ndash The Operations team provides 247
support to their nationwide customers. SHIFT ndash Current support
is needed to cover days with flexibility to cover nights or
weekends and different shifts. TEAM - The Operations team currently
consists of three (5) OperatorsLevel Helpdesk Analysts, and a
Network Manager. EDUCATION - A degree is not required but, is a
plus
Keywords: Odesus, Buena Park , NOC Support / Operations Analyst, Professions , Buena Park, California
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