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NOC Analyst

Company: Odesus
Location: Buena Park
Posted on: May 14, 2020

Job Description:

HOURS SHIFT SunndashFri11PM ndash 6AM Sat5PM ndash 10PM (3540 hours a week) TITLE ndash NOC AnalystOperator RESPONSIBILITIES QUALIFICATIONS 3+ years of NOC experience (multiple shifts) or College Degree in IT or other stem related coursework Computer Operations experience in a NOC preferred Flexible and adaptable to rotating shifts Perform constant monitoring and maintenance on all systems, execute nightly processing, Back-up data, and Initial Program Load (IPL) maintenance Experience assisting and escalating network issues and user issues Experience with the consistent and repetition of responsibilities involved in monitoring operations Experience with major outage management Notifying users in the event a Major Incidents triggered Managing the Major Incident Bridge and sending out Outage Notices Assist service desk, service delivery and end user support teams when possible Updating a copy of the runbook to confirm the monitoring for their shift Written and oral communication skills required SAP AS400 Operations and JD Edwards experience a plus TRAVEL - no scheduled traveling for this position. HOURS ndash The Operations team provides 247 support to their nationwide customers. SHIFT ndash Current support is needed to cover a graves schedule with flexibility to cover different shifts. TEAM - The Operations team currently consists of three (3) OperatorsLevel Helpdesk Analysts, and a Network Manager. EDUCATION - A degree is not required but, is a plus

Keywords: Odesus, Buena Park , NOC Analyst, Professions , Buena Park, California

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