NOC Operations Analyst

Company: Odesus
Location: Buena Park
Posted on: May 10, 2020

Job Description:

Network Operations Center (NOC) Analyst needed for retail and wholesale packaging company located in Buena Park, CA for Graveyard and Weekend shift. Responsibilities of this candidate - monitor the network, identify issues and be able to call the appropriate person or vendor (if necessary..) to solvefix the issue. HOURS SHIFT SunndashFri11PM ndash 6AM Sat5PM ndash 10PM (3540 hours a week) QUALIFICATIONS 3+ years of NOC experience (multiple shifts) or College Degree in IT or other stem related coursework Computer Operations experience in a NOC preferred Flexible and adaptable to rotating shifts Perform constant monitoring and maintenance on all systems, execute nightly processing, Back-up data, and Initial Program Load (IPL) maintenance Experience assisting and escalating network issues and user issues Experience with the consistent and repetition of responsibilities involved in monitoring operations Experience with major outage management Notifying users in the event a Major Incidents triggered Managing the Major Incident Bridge and sending out Outage Notices Assist service desk, service delivery and end user support teams when possible Updating a copy of the runbook to confirm the monitoring for their shift Written and oral communication skills required SAP AS400 Operations and JD Edwards experience a plus The Operations team provides 247 support to their nationwide customers. SHIFT ndash Current support is needed to cover a graves schedule with flexibility to cover different shifts.

Keywords: Odesus, Buena Park , NOC Operations Analyst, Professions , Buena Park, California