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Fulfillment Supervisor

Company: Saddle Creek Logistics Services
Location: Buena Park
Posted on: June 25, 2022

Job Description:

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Department: Fulfillment Operations

Location: Buena Park

Shift: 1st shift 5:00 a.m. to 1:30 p.m.

Overview

The Fulfillment Supervisor is responsible for leading a team of associates to achieve a variety of goals including: productivity, quality, problem resolution, outstanding customer service, employee relations (motivation and development), and maintaining a safe work environment. The Fulfillment Supervisor works closely with upper management to ensure operational excellence and overall facility success.

Responsibilities

  • Directly supervise 10+ associates in a 600k square-foot fulfillment center
  • Oversee incoming and outgoing shipping activities to ensure order accuracy, completeness, and condition of shipments
  • Assist Fulfillment Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is met
  • Ensure exceptional customer service key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.)
  • Promote constant and measureable improvement; teach and enforce SCLS' Quality Policy at all times
  • Maintain a clean, professional, and safe working environment by meeting or exceeding SCLS' corporate safety goals
  • Effectively communicate SCLS' goals, expectations, areas for improvement, and successes to associates
  • Conduct annual performance reviews for all staff within the department
  • Personally coach, train, and mentor direct reports in order to ensure personal growth and career development

    Qualifications

    Education/Experience

    • Bachelor's Degree strongly preferred
    • At least 2 years of experience in a lead or supervisor role preferably in a fulfillment, distribution, or manufacturing environment

      Knowledge, Skills And Abilities

      • Ability to adjust strategy on the fly while functioning in a fast-paced environment in order to obtain operational goals
      • Must be technologically savvy; experience with an Order Management System, Warehouse Management System, or Labor Management System is preferred. Must be proficient in Microsoft Office including Word, Excel and PowerPoint.
      • Ability to build a cohesive team that exemplifies SCLS' values and operates to support SCLS' mission statement
      • Strong written and verbal communications skills
      • Demonstrated leadership skills to influence, implement, and manage change within the department
      • Ability to develop and use collaborative relationships to accomplish work goals by listening, sharing ideas, and appreciating others' efforts
      • Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision making skills
      • Ability to plan, organize, and manage multiple projects and set priorities

        Benefits

        • Benefits package including medical, dental, vision, HSA and medical reimbursement
        • 401(k) match
        • Vacation and holiday pay
        • Employee assistance and identity theft protection
        • Career development and opportunity for internal promotions
        • Tuition reimbursement for further education
        • Cell phone allowance
        • Company paid life insurance and short term disability
          Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO is the Law poster here. View the EEO is the Law Supplement here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.

          Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to Disability.accommodation@sclogistics.com and let us know your contact information and the nature of your request.

Keywords: Saddle Creek Logistics Services, Buena Park , Fulfillment Supervisor, Other , Buena Park, California

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