Banquet Captain

Company: Drive Shack Holdings LLC
Location: Buena Park
Posted on: May 18, 2023

Job Description:

ABOUT DRIVE SHACK INCDrive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. Today, our portfolio consists of American Golf, Drive Shack and Puttery.ABOUT AMERICAN GOLFAmerican Golf is one of the most experienced and innovative operators in the golf industry today. As an owner, lessee, and manager of golf courses and country clubs for over 50 years, American Golf has the unmatched expertise to maximize any golf opportunity. Over its 50-year history, American Golf has been involved with more than 325 golf courses for various private entities or public agencies. Currently, American Golf manages over 70 facilities across the United States. To learn more or plan your visit, please visit americangolf.com.Job PurposeThe Banquet Captain supervises and manages banquet events. The Banquet Captain is responsible for staff schedules, ensuring banquet operations run smoothly, and prioritizing the comfort and safety of guests.A successful Banquet Captain has strong leadership skills, manages multiple streams of information, and remains calm in highly stressful situationsResponsibilitiesReview and understand Banquet Event Orders (BEO's) or Event Plan at the beginning of each shift to ensure banquet rooms are set appropriatelyAssist managers and organizers with planning the layout and logistics of eventsSchedule and manage shifts and timetablesTrain staff on serving etiquetteEnsure banquet courses are served on timeMonitor supplies, equipment, and furniture inventoryTend to guests' requests, questions, and issuesEnsure the venue and facilities remain neat and cleanEnsure safety regulations are communicated and adhered toQualificationsMinimum of 2 years' experience in the service industry, preferably in catering/banquetAbility to communicate effectively with members, guests, co-workers, and managementStrong customer service skills and able to resolve customer issues or complaintsMust be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state lawEducationHigh School diploma requiredSkills/Abilities/Personal CharacteristicsKnowledge of Food Service RegulationsVerbal and Written CommunicationBasic MathCustomer ServiceResolve ConflictTeamworkFriendlinessEnergy LevelEfficiencyWorking ConditionsDays and hours of work vary by schedule and business needsEvening, weekend, and holiday work will be requiredWhile performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functionsAmerican Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.

Keywords: Drive Shack Holdings LLC, Buena Park , Banquet Captain, Hospitality & Tourism , Buena Park, California