National Accounts Contract Manager - Brand Manufacturing
Company: Niagara Bottling
Location: Diamond Bar
Posted on: May 2, 2024
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Job Description:
At Niagara, we re looking for Team Members who want to be part
of achieving our mission to provide our customers the highest
quality most affordable bottled water.Consider applying here, if
you want to:Work in an entrepreneurial and dynamic environment with
a chance to make an impact.Develop lasting relationships with great
people.Have the opportunity to build a satisfying career.We offer
competitive compensation and benefits packages for our Team
Members.National Accounts Contract Manager - Brand ManufacturingThe
National Account Contract Manager, Brand Manufacturing is a
proactive and results-oriented individual, playing a key role in
driving profitable growth for Niagara. This role requires
developing and executing commercial strategies that prioritize
customer satisfaction, cost efficiency and brand alignment in the
Beverage Manufacturing area. The Manager will collaborate with key
stakeholders across the organization to ensure effective
information sharing, demand planning, contract management, order
fulfillment, and receivables management is achieved and
sustained.The Manager is a member of the commercial team and
collaborates closely with the other Account Leaders, Beverage
Operations, Product Development, Engineering, Finance and Program
Management to ensure seamless coordination between internal
departments and the customer in service of satisfying the customer
s service and order fulfillment expectations.Essential
FunctionsEmbrace strong customer advocacy while balancing fiduciary
responsibility to Niagara.Serve as a primary customer-facing
representative for all commercial contracts, ensuring adherence to
the operating model and customer Key Operating Indicators
(KOIs).Achieve annual sales performance goals across the full scope
of customer accounts covered by the role.In coordination with the
KAM/NAM, manage all engagement/communication with the customer on
key business execution issues.Evolve and execute brand-specific
commercial strategies in collaboration with the NAM/KAM and be
responsible for the internal communication and alignment.Manage
engagement and communication with customers regarding business
execution issues in collaboration with the Key Stakeholders
(Customer Service, Planning, Quality, Bev Ops)Collaborate with
internal teams including Beverage Operations, Program Management,
Product Development, Engineering, and others to ensure coordination
and execution of customer onboarding.Collaborate with stakeholders
both internal and external for forward-looking demand planning
activities.Oversee contract adherence, performance metrics (MoP &
ToP) and SLA-related items and the associated communications
internal (clarifying expectations and requirements) and with
customers.Partner with Finance to address invoicing, fines/fees,
and payment-related issues; and manage resolution of such with the
customer.Participate in customer entertaining/team building.Assist
KAM/NAM in drafting and presenting ongoing customer-specific
internal and external business reports.Oversee the preparation and
execution of all customer QBRs. Participate in the necessary level
of internal tactical business execution meetings to effectively
represent the Commercial team on external tactical business
execution meetings, as needed.Collaborate with customers on
operational KPI/data needs and communicate internally.Collaborate
with Bev Ops to drive strategies for revenue growth and EBITDA
improvement.35% - on average travels 1-2 weeks out of the
monthPlease note this job description is not designed to contain a
comprehensive list of activities, duties or responsibilities that
are required of the employee for this job. Duties, responsibilities
and activities may change at any time with or without prior
notice.QualificationsMinimum Qualifications4 Years
Experience in consumer-packaged goods environment4 Years
Experience in Position4 Years
Experience managing people/projects *experience may include a
combination of work experience and educationPreferred
Qualifications:10+ Years
Experience in consumer-packaged goods environment10+ Years
Experience working in Position10+ Years
Experience managing people/projects*experience may include a
combination of work experience and
educationCompetenciesDemonstrated success with cross-functional
collaboration.Ability to lead and drive results from a position of
influence.Effective motivation, collaboration and coaching within
teams and across peer and leadership groups.Prioritization and
execution in pressurized environments, ensuring project milestones
are met.Experience in customer/vendor contract management and other
fundamental management skillsets.Management of multiple projects
simultaneously and adaptation to rapid changes.Performance in
leading complex initiatives and programs.Drive for continuous
process improvement, challenging the status quo.Self-driven
professionalism with productivity, efficiency and
creativity.Adaptability to changing business requirements and
priorities.Experience with change management.Strategic and creative
thinking abilities.Synthesizing qualitative updates into clear and
concise reports.Proficiency in advanced Microsoft Office
Applications (Excel, Word, PowerPoint, Projects, etc).This position
embodies the values of Niagara s LIFE competency model, focusing on
the following key drivers of success:Lead Like an OwnerBuilding
strong customer relationships and delivering customer-centric
solutions.Seeing ahead to future possibilities and translating them
to breakthrough strategiesHolding self and others accountable to
meet commitments.Building strong
identity team that apply their diverse skills and perspectives to
achieve common goals.InnovACTActively learning through
experimentation when tackling new problems, using both success and
failures as learning fodder.Knowing the most effective and
efficient process to get things done, with a focus on continuous
improvement.Find a WayBuilding partnerships and working
collaboratively with others to meet shared objectives.Taking on new
opportunities and tough challenges with a sense of urgency, high
energy, and enthusiasm.Making sense of complex, high quality, and
sometimes contradictory information to effectively solve
problems.Operating effectively, even when thing are not certain or
the way forward is not clear.Empowered to be GreatDeveloping and
delivering multi-mode communications that convey a clear
understanding of the unique needs of different audiences.Actively
seeking new ways to grow and be challenged using both formal and
informal development channels.Developing people to meet both their
career goals and the organization s goals.EducationMinimum
Required:Bachelor's Degree in Business, Marketing, Management,
Finance or other related fieldPreferred:Master's Degree in
Business, Marketing, Management, Finance or other related
fieldCertification/License: Required:
N/APreferred:
N/AForeign Language Required:
None RequiredPreferred:
None RequiredTypical Compensation RangePay Rate Type:
Salary$128,287.00 - $186,016.00 / YearlyBonus Target: 10%
AnnualBenefitshttps://careers.niagarawater.com/us/en/benefitsAny
employment agency, person or entity that submits a rsum into this
career site or to a hiring manager does so with the understanding
that the applicant's rsum will become the property of Niagara
Bottling, LLC. Niagara Bottling, LLC will have the right to hire
that applicant at its discretion without any fee owed to the
submitting employment agency, person or entity.Employment agencies
that have fee agreements with Niagara Bottling, LLC and have been
engaged on a search shall submit rsum to the designated Niagara
Bottling, LLC recruiter or, upon authorization, submit rsum into
this career site to be eligible for placement fees.Niagara Plant
NameCORP-MAIN
Keywords: Niagara Bottling, Buena Park , National Accounts Contract Manager - Brand Manufacturing, Executive , Diamond Bar, California
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