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Restaurant Manager

Company: John's Incredible Pizza Company
Location: Buena Park
Posted on: November 22, 2021

Job Description:

Store Operations
Responsible for helping to oversee operations of the facility. Reports daily store events to management as directed. In this position the Manager is expected to work 10 hours per day, 5 days per week.
Meets established budgets for each of the following areas:
Labor Cost (working off accurate weekly projections, controlling overtime)
Food COGS (food, paper, cleaning supplies, inventory controls, and systems in use and in place, par levels correct)
Cash Handling and Banking (maintains security measures and security equipment)
Quality Control (food and service).
Facility Maintenance
Evaluates the physical condition of the building, condition of all equipment, sanitation of the units, and makes recommendations for resolving identified issues.
Conducts safety meetings. Ensures all Team Members are trained and knowledgeable regarding all safety procedures, practices, and policies.
Guest Satisfaction
Interacts with guests and is consistently involved with guest satisfaction. Utilizes secret shopper reports and daily informal talks with guests and Team Members in an effort to promote and enhance overall guest satisfaction.
Personnel Development
Coaches Supervisors and Team Members. Displays leadership and management by using performance planning, conducting weekly meetings, implementing and promoting incentive programs, providing educational materials, and posting pertinent information.
Communicates with staff and upper management daily, regarding current and upcoming events, parties, tours, policies, special promotions and store issues relating to operations, human resources, marketing, technology, etc.
Directly supervises Supervisors and Team Members.

In addition, at least 2 years of experience as a Manager in the food services, retail, hotel management or hospitality industries.
Equivalent combination of education and experience.
Must be able to work nights and weekends.
Demonstrated proficiency in handling Human Resources issues.
Excellent verbal and written communication skills in English.
Superb people management skills.
Solid understanding of worker's compensation, liability and safety related matters.
Previous P&L responsibilities.
Bilingual in Spanish is a plus.
General knowledge of computers including word processing, graphics, scheduling, and spreadsheet applications.
Ability to read, write, speak, and understand English.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups, guests, Team Members, and managers of organization.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Keywords: John's Incredible Pizza Company, Buena Park , Restaurant Manager, Executive , Buena Park, California

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