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Director Of Retail Operations

Company: Ria Money Transfer
Location: Buena Park
Posted on: November 15, 2021

Job Description:

Position: Director of Retail Operations

As a company whose mission is to be the most progressive and inclusive money transfer business in the world, we deliver the highly reliable payment services to our customers. With locations in over 402k locations in 165 countries, we have adopted the true identity of what it means to be multicultural and embody the idea of being family, no matter where we are.

At Ria, you'll be surrounded by colleagues, both in Buena Park, CA and across the Globe, who are dedicated to each other and empowered to be creative and nurture "out of the box" solutions.

A minimum of 3-5 years experience in a Retail Leadership role such as Division or District Manager or Director
Ability to achieve operational excellence, developing and revising SOP's, rolling out business plans for our retail division
Experience managing and developing Retail processes, including quarterly/annual reporting
Proven ability to manage new store openings, closures, moves and upgrades
Prior experience in working with retail locations to ensure all are properly up and running with required signage, compliant to company standards and systems running properly.

Partner closely with the VP of Retail to review P&L and analyze results and variances
Ensure all retail locations are properly equipped with marketing signage, following compliance protocols and adhere to HR policies
Review current SOP's, revise and roll out as needed
Responsible the retail labor model for current and future stores to ensure proper coverage
Analysis of retail and branch sales to determine proper staffing model in place
Ensure all systems updated and installed properly

A bachelor's degree
Proficiency in MS Office Suite
Technical background or skills
Exceptional leadership skills
Ability to lead, inspire and direct a team to success

Why Choose Ria?
In this business, humility can be hard to come by. We put others ahead of ourselves, the way our customers do every day. Because this isn't just business, it's personal. People deserve much more than just a fair price. They deserve empathy, hope and ultimately respect.
This how we do right by people and their needs - not more, not less.
We never rest, we raise the bar and put people first.
We work hard and take nothing for granted.
We facilitate possibilities in every possible way.
We champion people's needs, today and tomorrow.
We open ways for a better everyday life.

Keywords: Ria Money Transfer, Buena Park , Director Of Retail Operations, Executive , Buena Park, California

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